New to MyCS? Check your emails for your login credentials. Already have a MyCS account? Login here.
If you’re new to logging in or haven’t done so in a while, your username is the email address that we have on file. If you don’t know your password, you can reset it here.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”FAQ” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=””][/vc_column_inner][/vc_row_inner][toggles style=”minimal_small”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I log in to my account?”][vc_column_text css=”” text_direction=”default”]To login to your account, go to CommercialService.com/MyCS and use the credentials found in your email inbox.
All Commercial Service residential customers are sent an email within 24 hours of account creation if they provide a valid email address when their appointment is set up.[/vc_column_text][/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”I didn’t receive an email with my login credentials.”][vc_column_text css=”” text_direction=”default”]If you did not receive an email with your login credentials, check your spam or junk folder in your email inbox or try resetting your password and use the email address you provided to Commercial Service.
Go to CommercialService.com/MyCS and select Forgot your password? under the login button to reset your password.[/vc_column_text][/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I change my email address?”][vc_column_text css=”” text_direction=”default”]If your email is incorrect or needs to be updated, send a request at CommercialService.com/RequestEdit
A change in email address will update your username on your MyCS account. You will only receive a confirmation email if your email address is updated.[/vc_column_text][/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I update my profile information on my account?”][vc_column_text css=”” text_direction=”default”]If your email, phone number, or address is incorrect or needs to be updated, send a request at CommercialService.com/RequestEdit
A change in email address will update your username on your MyCS account. You will only receive a confirmation email if your email address is updated.[/vc_column_text][/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How long will it take for my information to be updated?”][vc_column_text css=”” text_direction=”default”]All updates will be made within 2-3 business days on your account.[/vc_column_text][/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Where can I save my credit card for future payments?”][vc_column_text css=”” text_direction=”default”]Go to CommercialService.com/profile to see all of your personal information. Click on the ‘Add a new card’ button and input your card information. Your card information is stored with our payment system and is secure. We will never submit a payment with your card on your behalf.[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_btn size=”small” open_new_tab=”true” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”page-btn” text=”Download FAQ PDF” url=”https://commerci869dev.wpenginepowered.com/wp-content/uploads/2026/03/CS_MyCS_CustomerFAQ.pdf”][/vc_column_inner][/vc_row_inner][vc_column_text css=”” el_class=”banner-text” text_direction=”default”]If you have any questions, please call us at 812-339-9114[/vc_column_text][/vc_column][/vc_row]
