Account FAQ

To login to your account, go to CommercialService.com/MyCS and use the credentials found in your email inbox.

All Commercial Service residential customers are sent an email within 24 hours of account creation if they provide a valid email address when their appointment is set up.

If you did not receive an email with your login credentials, check your spam or junk folder in your email inbox or try resetting your password and use the email address you provided to Commercial Service.

Go to CommercialService.com/MyCS and select Forgot your password? under the login button to reset your password.

If your email is incorrect or needs to be updated, send a request at CommercialService.com/RequestEdit
A change in email address will update your username on your MyCS account. You will only receive a confirmation email if your email address is updated.

If your email, phone number, or address is incorrect or needs to be updated, send a request at CommercialService.com/RequestEdit
A change in email address will update your username on your MyCS account. You will only receive a confirmation email if your email address is updated.

All updates will be made within 2-3 business days on your account.

Go to CommercialService.com/profile to see all of your personal information. Click on the ‘Add a new card’ button and input your card information. Your card information is stored with our payment system and is secure. We will never submit a payment with your card on your behalf.